A longtime sales and recruiting strategist turned AI systems builder, Nick made the jump from people operations to machine intelligence when he realized most AI problems weren’t technical — they were human. Teams didn’t know how to see what was really happening inside their systems, and when things started to “turn,” they had no language or framework to fix it.
At Drift Part AI, Nick builds that bridge. His work combines open-source analytics tools, plain-language reporting, and a “workflow-first” mindset — helping leaders understand, test, and control their AI like any other part of the business.
When he’s not decoding drift, he’s writing about the intersection of alignment, accountability, and control — in AI, in teams, and in how we build trust with intelligent systems.
